The My Profile page is where you enter specific details that enable the FAD Portal to determine which user type you are, and pre-fill returns that you submit. You can access this page from elsewhere on the site at any time by clicking your name in the top right corner, then ‘Profile’.
On your profile page, you can add or edit your name and address. You must provide a valid address to lodge a return.
On your main profile page fill in the address field. There are two tabs available to be filled in. The first is the Australian Street Address and the second is Australian PO Box. Click ‘Save’ to save the address. Note that this is the address that will be used by the portal as part of your identification and to match donors to recipients in gift returns. Ensure it is correct, and that this is the exact address you provide to the other entity when donating or receiving gifts.
Note: Agents will not be able to amend their name and address or contact details. These details can only be amended by ECSA upon receipt of a request to amend details on the Register of Agents.
The account section of your profile page allows you to change your account details. Note that your User Name is not editable, so the box is greyed out.
To change your email address, insert your new email address in the ‘email’ and ‘confirm email’ fields, then press Save.
To change your password, click the ‘Change Password’ button. You will be required to enter your current password, then new password in two places to ensure you did not make an error. Then click ‘Change password’ again to confirm the change. The password rules are the same as when you initially registered.
You are also encouraged to enter a contact phone number. ECSA will only use this number as allowed by legislation. Your number will not be sold or provided to non-ECSA persons.
If you have a mobile phone, you can also set up two-factor authentication, which adds an extra layer of security to your account. It requires a single-use passcode to be entered as well as your password when you log in. The passcode is sent to a nominated mobile phone number as an SMS, each time you log in.
Click the ‘Setup’ button to begin the authentication set up. Enter your chosen mobile phone number then click ‘Send verification code’.
Depending on your user role, you may have the option of adding an organisation. Follow the instructions to add an organisation to your account.
Depending on your user role, you may have the option of adding an associated entity. Follow the instructions to add an associated entity to your account.